We are happy to assist you and manage all your requests for return and/or exchange!
From the day you receive your item, our return policy is valid for 7 days.
Item(s) purchased on may be returned and/or exchanged either by pickup or directly visiting our store.
Please ensure that returned item(s) are supplemented with your order confirmation, a copy of your delivery note along with all accessories and free of charge gifts.
If you have received an item(s) that is defective (e.g. delivered with ripped or missing parts, or other damage) it may be returned for a replacement or full credit upon approval.
Please remember:
The item(s) should be in its original and including unopened seal, along with the corresponding original order confirmation, delivery note, accessories and free gifts.
For a pickup service, delivery charges may apply.
To carry or retain the original box of product for 7 days to assist for any kind of return complain.
For further information, please do not hesitate to contact us. We’ll be happy to serve you.
7 Days Returns
From the day you receive your item, our return policy is valid for 7 days.
Easy Returns and Exchanges
You can visit our store in Burdubai,Dubai
Get a refund
If the item is defective on delivery* (upon approval of after sales service).
Yes, we can arrange this for you. Note that the delivery charge might be deducted in some cases. Please contact us. We'll be happy to serve you.
Please contact us. We'll be happy to serve you.
Defective items (e.g., items delivered with ripped or missing parts, or other damage) may be returned for a replacement or full credit upon approval. They must be reported within 7 days from the date of reception of the item. Please contact us as soon as possible. We'll be happy to serve you.
Our return policy is a One Week Exchange and/or Refund upon approval.
We'll be happy to serve you.
The order confirmation and the delivery note are both mandatory for any refund or exchange to be proceeded.
